How to teach empathy to adults

Some people find empathy easier, but they can learn it!


  • The importance of empathy
  • Find a therapist near me


Your relationship with others determines your happiness and success in life.How you get along with colleagues, bosses, family, friends, and romantic partners often depends on your social skills, and good social skills are backed up by one thing: empathy.

Empathy means being able to understand and share another person’s feelings and experiences. In other words, empathy is imagining yourself in someone else’s skin: feeling what they feel and seeing yourself and the world from their point of view. As the character Atticus Finch says in Harper Lee’s novel To kill a mockingbird"Non capirai mai veramente una persona finché non considererai le cose dal suo punto di vista… finché non entrerai nella sua pelle e ci farai una passeggiata."

Empathy adds depth to the love you feel for others. With empathy, see those you love as they are, not as you imagine or want them to be. You appreciate them for their qualities, not just what they do for you, and admit that even if you share the same experience, you may have different thoughts and feelings. Without empathy, you can assume that their needs, limitations, and experiences are the same as yours, and as a result, you can make assumptions that will get you into trouble.

Empathy comes more easily to some, but it’s possible to learn it even if you’re not the most naturally empathetic person. To learn empathy, try this exercise:

  1. Think about your partner or a friend, family member or colleague.
  2. What was their mood these days?
  3. What is happening in that person’s life that can make them happy or sad, anxious or angry?
  4. How are you contributing?
  5. What can you do or say to improve the person’s situation?

For example, let’s say you’re married, and your partner has acted anxious and angry lately. They come home from work nervous and the tension between you two is high. At dinner last night, they thought so much about their work day that they hardly talked to you, and when they did, they complained about the long drive to work.

The non-empathetic response would be to snap at them, remind them that your commute is longer, and angrily respond when they don’t ask about your day. This might be a good thing to do right now and it might be "true", but is this answer helpful? Would it improve your relationship? Would it improve your lifeoyour partner’s life?

No, it won’t. Instead things would be worse.

Here is an example of empathy at work:

  1. Think about your partner.
  2. Think about how your partner has been under a lot of stress in the last few days.
  3. Think about what’s been going on in your partner’s life that may be leading them to feel stressed. Are they working longer than usual? Were they excluded from the promotion? Did a colleague or boss say or do something that upset them? You may not know the particulars, but if your partner comes home from work anxious and agitated every day, it’s pretty safe to assume something unpleasant happened at the office.
  4. Go over the last couple of days and think about how you may have contributed to your partner’s situation. You may not be the cause, but are you making them feel better or worse? Imagine yourself in the same situation. If you’ve had a hard time at work, how would you feel if you went home to your partner who threw you on to complain about your job?
  5. Finally, consider things you could doosay to improve your partner’s situation. People show and accept feelings in different ways. While you may appreciate small gifts as a sign of love, your partner may appreciate actions more. Could you make them something for dinner you know they’ll enjoy? Give them a back massage? Think about what you know would lift your partner’s mood, not what you would like in the same situation.

Empathy–developed by regularly listening to another person’s thoughts and feelings–helps to build both closeness and respect. To know if you’re practicing empathy when talking to someone, keep this empathy checklist in mind:

  • Focus your attention on them when they’re talking. Don’t fidgetocheck your phoneogaze out the window.
  • Indicate that you are listening by looking them in the eye as they speak, nodding your head when you understand and touching their hands or using another gesture to indicate your connection.
  • Show respect by listening to them without sarcasm or rejection. If you feel angry or upset, ask for a break. Grab a glass of water and drink it slowly to give yourself time to focus on yourself.
  • Repeat what they say in your own words to make sure you hear them correctly or ask questions if you don’t understand their meaning.
  • Check their emotions. Even if you don’t agree with an opinion, you can acknowledge the person’s right to their feelings.


  • The importance of empathy
  • Find a therapist near me

When you behave empathically towards others, others will respond with empathy towards you. With the empathy exercise and the empathy checklist, you’ve got everything you need to learn and practice this crucial social skill.

What is this?

Empathy is the quality of being in tune with the emotions of others. Sometimes the term empathy refers to the ability to imagine and understand how other people may think or feel (what scientists call cognitive empathyotaking a perspective); other times it indicates the capacity to sense others’ emotions and experience feelings that mirror theirs (referred to as emotionaloemotional empathy)

A white teacher, whose racial and economic background is different from most of his students, realizes that his ability to empathize with his students may be limited. To develop her empathy, she takes time to get to know her students personally, asking them about their interests, families, hopes and dreams. He also tries to spend time in the community where the students live, which helps him question his assumptions about the students and, ultimately, see the great benefits they bring to the class.

Though empathy alone does not guarantee positive behavior—in fact, if other social-emotional skills are lacking, empathy can be overwhelming and counterproductive—it is often considered a vital foundation of morality and prosocial (kind and helpful) action. Empathy allows us to go beyond our point of view and really care for each other.

Because it is important?

Because it helps us understand the perspectives, needs and intentions of others, empathy is the building block of morality and a key ingredient in successful relationships.

Individual therapy, premarital preparation, couple counseling, support for parents



Perhaps you have already heard of it?

Chiamato "One of Britain’s leading lifestyle philosophers" by The Observer this chap has 436 links to his name in the newspaper’s search function (as of June 10th, 2015 anyway) KOCHAJĄ tego faceta. He’s the author of

  • The Wonderbox: interesting stories about how to live(published in the United States asHow should we live?);exploring what we can learn from the past about a better life;
  • How to find a satisfying job, part of The School of Life series of practical philosophy, edited by Alain de Botton;
  • The first good game: stories of obsessions in real tennisabout what sport can teach us about life;
  • His Outrospection blog, dedicated to empathy and the art of living;
  • RSA Animate The Power of Outrospection, which has already been seen by over half a million.

And now, after reviewing some of his amazing work on empathy and beyond, I’m a wholehearted fan as well.

  • Q: So who is this guy?
  • A: Roman Krznaric
  • Q: Why so much confusion?
  • A: Well, when it comes to empathy – understanding it, seeing its importance, seeing its historical momentum, nurturing it and teaching it – Mr. Roman Krznaric (pronounced Kruz-Na-Ric) rules the area. There is no point in reinventing this wheel. Instead I’m going to do two simple things here today.
  1. Summarize Krznaric’s six habits of highly empathic people and combine them with an original article published in The Daily Good.
  2. Post a 20 minute video on YouTube with Roman doing this for those who prefer graphics.

1. The six habits of highly empathic people – at a glance.

Habit 1: Cultivate the curiosity of strangers “Developing curiosity takes more than a short conversation about time. Above all, try to understand the world in the other person’s head. We are confronted by strangers every day, like the heavily tattooed woman who delivers your mailothe new employee who always eats his lunch alone. Take the challenge of chatting with a stranger every week. It just takes courage "

Habit 2: Face your prejudices and discover the similarities “We all have assumptions about others and use collective labels—e. g., “Muslim fundamentalist," “welfare mom"—that prevent us from appreciating their individuality. HEPs question their own prejudices and prejudices, looking for what they share with people, not what separates them ".

Habit 3: Experience another person’s life “So you think ice climbing and hang gliding are extreme sports? So you have to experience empirical empathy, the most difficult – and potentially rewarding – of all. HEPs expand their empathy by gaining direct experience of other people’s lives, putting into practice the Native American proverb, Walk a mile in another man’s loafers before criticizing him"

Habit 4: Listen carefully and open up “There are two qualities required to be an empathic interlocutor. One of them is mastering the art of radical listening. “What is essential," says Marshall Rosenberg, psychologist and founder of Non-Violent Communication (NVC), “is our ability to be present to what’s really going on within—to the unique feelings and needs a person is experiencing in that very moment" HEPs listen hard to others and do all they can to grasp their emotional state and needs, whether it is a friend who has just been diagnosed with canceroa spouse who is upset at them for working late yet again. But listening is never enough. The second feature is exposure to vulnerability. Removing our masks and revealing our feelings to someone is key to creating a strong empathic bond. Empathy is a two-way street that, at its best, is built upon mutual understanding—an exchange of our most important beliefs and experiences"

Habit 5: Inspire Massive Action and Social Change “We usually assume that empathy happens on an individual level, but HEPs understand that empathy can also be a mass phenomenon causing fundamental social change. Just think of the anti-slavery movements in the 18th and 19th centuries on both sides of the Atlantic. Jak przypomina nam dziennikarz Adam Hochschild: „Abolicjoniści pokładali nadzieję nie w świętych tekstach, ale w ludzkiej empatii", robiąc wszystko, co mogli, aby ludzie zrozumieli bardzo prawdziwe cierpienie na plantacjach i statkach niewolników. Allo stesso modo, il movimento sindacale internazionale è nato dall’empathy tra i lavoratori dell’industria uniti dallo sfruttamento collettivo. The overwhelming public response to the Asian tsunami of 2004 emerged from a sense of empathic concern for the victims, whose plight was dramatically beamed into our homes on shaky video footage"

Habit 6: Develop an ambitious imagination "L’ultima caratteristica di HEP è che fanno molto di più che entrare in empathy con i normali sospetti. We tend to believe empathy should be reserved for those living on the social marginsowho are suffering. È necessario, ma non basta. We also need to empathize with people whose beliefs we don’t shareowho may be “enemies" in some way. For example, if you are campaigning for global warming, it might be worth trying to put yourself in the shoes of oil company executives, understanding their mentality and motivation, if you want to develop effective strategies to push them towards renewable energy growth. A little of this “instrumental empathy" (sometimes known as “impact anthropology") can go a long way"

If this awakens your appetite for the entire article, click → The Six Habits of Highly Empathic People.

2. Six habits of highly empathic people – movies.


This is the latest article in a year-long series on the “12-most-important-relationship-skills-no-one-ever-taught-me-in-school-but-I-sure-wish-they-had"

Click on a field to view the complete list."How

If you are interested in reading this blog one by one, below are the links to the series so far, starting with the first post above.




Recognize (and get to know) the many “yous"


Learn how to be pro-active: choose how y’all show up.


Accept (and get curious about) other peoples’ complexity



Master the Art of Conversation


Learn How To Listen With Your Whole Self


Crack The Empathy Nut

  • Thrive in troubled times
  • Teaching adult empathy

Empathy is a trait that is integral to most people’s lives, yet the modern world makes it easy to lose sight of others’ feelings. But almost anyone can learn to develop this key personality trait, says Roman Krznaric.

Otwórz klasyczną powieść Harpera Lee To kill a mockingbird, a wyskoczy ci jedna linijka: „Nigdy tak naprawdę nie zrozumiesz innej osoby, dopóki nie rozważysz rzeczy z jego punktu widzenia – dopóki nie wejdziesz do wnętrza jego skóry i nie chodzisz po niej".

Human beings are naturally prepared to receive this message. According to the latest neuroscience research, 98% of people (except those with psychopathic tendencies) have empathy built into the brain, the inherent ability to put themselves in others’ shoes and understand their own feelings and perspectives.

The problem is that most of them don’t use their full empathic potential in daily life.

You can easily find yourself passing by a mother struggling with a pram on some steps as you rush to a work meeting, oread about a tragic earthquake in a distant country then let it slip your mind as you click a link to check the latest football results .

The empathy gap can appear in personal relationships too – like when I find myself shouting in frustration at my six-year-old twins, ofail to realize that my partner is doing more than her fair share of the housework.

So is there anything you can do to increase your level of empathy? The good news is that almost everyone can learn to be more empathic, just like we can learn to ride a bikeodrive a car.

A good warm-up is a quick assessment of your empathic abilities. Neuropsychologist Simon Baron-Cohen has devised a test called Reading the Mind in the Eyes in which you are shown 36 pairs of eyes and have to choose one of four words that best describes what each person is feelingothinking – for instance, jealous, arrogant, panickedohateful .

An average rating of around 26 suggests that most people are surprisingly good, if far from perfect, at visually reading other people’s emotions.

Taking it a step further, there are three simple but powerful strategies for unleashing the empathic potential hidden in our neural circuits.

Wyrób sobie nawyk „radykalnego słuchania"

„Niezbędna jest nasza zdolność do bycia obecnym na tym, co naprawdę dzieje się w środku – napisał Marshall Rosenberg, psycholog i założyciel Non-Violent Communication – z wyjątkowymi uczuciami i potrzebami, jakich doświadcza dana osoba w tym momencie".

Listening out for people’s feelings and needs – whether it is a friend who has just been diagnosed with breast canceroa spouse who is upset at you for working late yet again – gives them a sense of being understood.

Let people talk, refrain from interrupting, and also reflect on what they have said to you so they know you are really listening. C’è un termine per questo: "ascolto radicale".

Radical listening can have a profound effect on conflict resolution. Rosenberg points out that in disputes between employer and employee, if both parties literally repeat what the other party just said before speaking, conflict resolution is achieved 50% faster.

Look for a man for everything

The second step is to deepen our empathic concern for others by developing awareness of all those people hidden behind the surface of our daily life that we can somehow rely on. The Buddhist-inspired approach is to spend the whole day being aware of each person in relation to their routine activities.

So when you drink your morning coffee, think about the people harvesting coffee beans. Mentre ti abbottoni la camicia, pensa al lavoro dietro l’etichetta chiedendoti: "Chi ha cucito questi bottoni? Dove sono loro? Jak wygląda ich życie?"

Then continue throughout the day, bringing this curiosity to who is driving the train, vacuuming the office floorostacking the supermarket shelves. It is precisely such mindful awareness that can spark empathic action on the behalf of others, whether it’s buying Fairtrade coffeeobecoming friends with the office cleaner.

Bertolt Brecht wrote a wonderful poem about it entitled Robotnik reads the story, which begins: “Who built the seven gates of Thebes? / Księgi są wypełnione imionami królów / Czy to królowie ciągnęli skaliste bloki kamienia?"

Be interested in strangers

I regularly passed the homeless man around the corner of my Oxford residence and paid almost no attention to him. One day I stopped talking to him.

It turned out that his name was Alan Human and he had a degree in philosophy, politics and economics from the University of Oxford. Later we developed a friendship based on a shared interest in Aristotle’s ethics and pepperoni pizza.

This encounter taught me that talking to strangers opens up our empathic minds. We can not only meet fascinating people but also challenge the assumptions and prejudices that we have about others based on their appearance, accentsobackgrounds.

It’s about regaining the curiosity we all had in our childhood, but that society is knocking us out so well. Go beyond the superficial conversation, but be careful not to question people. Uszanuj radę historyka ustnego Studsa Terkela, który zawsze rozmawiał z ludźmi w autobusie podczas codziennych dojazdów: „Nie bądź egzaminatorem, bądź zainteresowanym dociekającym".

Such interviews can be found at the world’s first Museum of Empathy, which will be launched in the UK in late 2015 and will then travel to Australia and beyond.

Amongst the unusual exhibitions will be a human library, where instead of borrowing a book you borrow a person for conversation – maybe a Sikh teenager, an unhappy investment bankeroa gay father. In other words, the kind of people you might not meet in your daily life.

Empathy is the foundation of healthy interpersonal relationships.

As the psychologist and inventor of emotional intelligence Daniel Goleman puts it, without empathy a person is "emotionally tone deaf".

It is clear that with a little effort, almost anyone can use their empathic potential more. So try to put yourself in the shoes of empathy and experience the adventure of seeing the world through the eyes of others.

More from stock

Part of the NHS has been targeted in recent years, and David Cameron has been one of those who have called on health professionals to show more compassion. But Tom Shakespeare wonders if putting too much emphasis on empathy is dangerous.

Roman Krznaric is the author of Empathy: Why It Matters, and How to Get It – on which this article is based – and is founder of the Empathy Museum and Empathy Library .

Subscribe to the BBC News Magazine’s email newsletter to get articles sent to your inbox.

Iconic stories

England removes Portugal from the green travel list

No new countries are added to the green overseas travel lists and Portugal will switch to amber.


Photo by AMV / Getty Images

Compassion includes the ability to empathize with others. This ability to understand the suffering of other people is an important component that motivates prosocial behaviors, othe desire to help. Knowing how to be compassionate towards another person also requires empathy and awareness. You need to be able to understand what the other person is going through and what it’s like to be in their shoes.

It should be noted that compassion is more than just empathy. Compassion helps people feel what others are feeling, but it also forces them to help others and alleviate their suffering. Until recently, scientists knew very little about whether compassion could be cultivatedotaught.

Using meditation to teach compassion

In a study published in the journalPsychological science, the researchers found that adults can not only learn to be more compassionate, but learning to be more compassionate can also result in more altruistic behavior and actually lead to changes in the brain.

Evidence suggests that not only can adults learn to be more compassionate, but that learning to be compassionate can lead to lasting changes in the way a person thinks and acts.

How exactly have scientists taught compassion? In the study, young adults were taught to engage in compassionate meditation, an ancient Buddhist technique designed to increase caring feelings in suffering people.

How exactly does this meditation work? During the meditation, the participants were asked to imagine a time when someone was suffering. They then practiced the desire to alleviate that person’s suffering.

The participants were also asked to practice experiencing compassion for different types of people, starting with someone they would easily feel compassion for, such as a family memberoclose friend. They were then asked to practice compassion for the stranger as well as for someone with whom they had a conflict.

Another group of participants, called the control group, was trained in a technique known as cognitive reevaluation, in which people learn to reframe their thoughts to make them feel less negative.

The researchers wanted to determine if people could learn to change their habits in a relatively short period of time, so both groups of participants received 30 minutes of online training every day for two weeks.

Compassion training test

What has been the impact of this compassionate training? How did it compare with the control group?

The researchers wanted to know if compassion training would help participants become more altruistic. Participants were asked to play a game where they could spend their money to help another person in need. Gra polegała na graniu z dwiema innymi anonimowymi osobami online, jedną, która była „Dyktatorem", a drugą „Ofiarą". While the participant watched the dictator share the dishonest amount with the victim, the participant could decide how much of their money to divide and then distribute the money between the dictator and the victim.

The results showed that those who were trained in compassion were more likely to spend their money helping a player who was being treated unfairly, an example of altruistic behavior. These players were more likely to engage in this altruism than those in the control group who had been trained in cognitive re-evaluation.

Compassion training changes the brain

The researchers also wanted to see what effect this compassion training had on the brain. Using functional magnetic resonance imaging (fMRI) both before and after training, the scientists were able to see how compassionate meditation affects brain activity.

They observed that those participants who were more prone to altruism after compassionate training had greater brain activity in the lower parietal cortex, an area of ​​the brain associated with empathy and understanding for other people. Other regions of the brain associated with positive emotions and emotional regulation also showed an increase in activity.

Scientists suggest that, like many other skills, compassion is a skill that can be improved through practice.

Researchers believe the research findings offer exciting opportunities to help people build compassion, thereby changing the lives of many people. Not only healthy adults can benefit from such training. Teaching children and adults to be compassionate can help reduce bullying and help those struggling with social problems.

The importance of teaching compassion

Why is it important to know that compassion can also be learned in adults? Because compassion is central to many pro-social behaviors, including altruism and heroism. Before we take action to help another person, it is important that we not only understand the individual’s situation but that we also feel the drive to relieve hisoher suffering.

According to some researchers, compassion includes three key things:

  • First, people need to feel that the problems the other person is having are serious.
  • They must also believe that these problems are not caused by themselves. When people believe that a person’s situation is their fault, they are less likely to be empathetic and approachable.
  • Finally, people need to be able to imagine themselves in a similar situation, facing the same problems.

It may sound difficult, but research suggests we can learn compassion.

Not only can we learn how to become more compassionate, but building this emotional ability can also lead us to take action and help those around us.

A word from Verywell

In today’s fast-paced world, it’s too easy to feel that people have lost touch with each other. Sometimes the influx of bad news can make people feel that there is little they can do to change what is happening in the world.

However, research suggests that compassion is a skill that can be learned and strengthened. Perhaps by learning how to increase our compassion, people can build deeper and more meaningful relationships with others that will inspire good deeds, helpful deeds, and simple human kindness.

Empathy is very important for students and adults. Mocno wierzę, że empathy jest jedną z najważniejszych „miękkich umiejętności", które nauczyciele mogą pielęgnować i rozwijać u dzieci. La capacità di entrare in empathy con gli altri salva molti conflitti e sentimenti negativi da entrambe le parti… la persona che riceve empathy e la persona che empatizza. Poiché mi piace così tanto, volevo mettere insieme una serie di risorse gratuite per insegnare l’empathy (e la prospettiva) che fossero appropriate all’età e rilevanti per gli studenti delle classi 4-5.


Teaching empathy and perspective

Some things to remember about teaching empathy (in my experience):

1. Students naturally fall on the spectrum when it comes to feeling empathy. Some people naturally have a lot of empathy, others can cultivate it pretty quickly through modeling, and others need a little more work to learn how to be truly empathetic and why it matters.

2. Teaching empathy is not a one-time thing. This is something that should be studied organically throughout the year.

Here are some ways to do it:

  • Exemplary empathy for students and colleagues
  • Reading aloud is a great way to show empathy for characters who have different experiences than ours
  • Encourage students to be empathetic when they have disagreements with classmates. There are so many opportunities that naturally arise throughout the year to shape and encourage empathy. When you start looking for them and notice them, you will see them everywhere. And it doesn’t have to be a huge thing. This can be a very simple 1-2 minute conversation.

Free Resources for Teaching empathy and perspective

To help you introduce and teach the concept of empathy, I have a number of free educational materials you can use. In this section we will cover each empathy activity, so a link to download the activities can be found in the section titled: Download the FREE Empathy and Perspective Exercises

About empathy and long-term action

1. What is empathy? Text

This text introduces students to the concept of empathy and prepares them for the situations they will analyze.


2. Was empathy shown? Scenarios

In this empathy exercise, students will read short storyboards and determine if empathy has been shown for the main character. If it was shown, they will highlightounderline it. If it hasn’t been shown, they will discuss some of the ways it could have been shown. There are 10 in total.


3. Activities related to the perspective under consideration

This is another set of activities where everything comes together. Students read a story written from a third person perspective that describes a negative situation involving the characters. However, the narrator does not reveal any details about the character’s lifeoexperiences.

Then, students read the story from a first-person perspective from that character’s perspective. The first-person story reveals important details that will help students show empathy for the character.

This is so important for showing students the importance of listening, asking questions, not assuming, and just really trying to see someone else’s perspective. There are four pairs of activities in total.


Print and digital versions

To make these usable no matter what school looks likeohow you are providing instruction, the activities are included in a printable and digital format.

The digital format has several versions of the situation and the story. You’ll find the ones shown above followed by the story version only. This is great for class discussions. You can display the situationsostories via an interactive whiteboard and then facilitate a discussion with the students.

Ideas for using empathy and perspective activities for FREE

I highly recommend you use these activities as a whole group activity or as an independent / small group activity that then transitions to a whole group discussion. I do not recommend assigning them as independent actions without this powerful element of discussion.

They can be used at any time of the year and in any capacity, but here are two tips if you need ideas on how to put them in your manual:

The beginning of the year – Use these empathy exercises to set the stage for the rest of the year. Then continue modeling and empathy point by reading aloud and interacting with students.

Meetings morning / Friday– These are excellent activities to use for morning meetingsoFriday class meetings.

Who can use these empathy and perspective activities?

Anyone who works directly with students.

More specifically, here are some of the school staff who can really benefit from using these materials with their students.

  1. Teachers in the classroom
  2. Counselors advisers
  3. Support teachers who retire to learn (and still want to set the tone and build a student community)

Download the FREE Empathy and Perspective Exercises


I sincerely hope that you and your students will find this material useful.

Basic questions

  • What is empathy? How can empathy help a group, such as a communityosociety, achieve a goal?
  • How can empathy improve communication?

educational objectives

  • Students will experience the value of empathy skills by playing a game that requires understanding the perspectives and goals of others to be successful.
  • Students will exercise strong empathy by identifying the opposite view of a problem they read about in the press article.
  • Students will be able to use empathy and understanding of different perspectives to strengthen their communication.


This lesson is an introduction to the conceptempathy as a means of improving communication. Students will begin the lesson by playing the game Empathy Builders, which will allow them to experience the value of understanding others’ perspectives in a game-like setting. Gli studenti eseguiranno quindi un debriefing del gioco per consolidare la loro comprensione del concetto di empathy. Then they will read two opposite articles (preferably from the local newspaper and focus on the local problem) and try to explain the problem by presenting the opposite point of view. Attraverso queste attività, gli studenti saranno in grado di comprendere la loro comprensione dell’empathy, la loro capacità di spiegare il valore dell’empathy nel raggiungere un risultato desiderato e la loro capacità di comprendere la prospettiva di qualcuno che la pensa in modo diverso da loro.


The activities in this lesson help students practice and reflect on themdura empathy. Per una overview generale di questo concetto, ti consigliamo di guardare il video Esercizio empathy con Jane McGonigal. In this video, McGonigal defines dura empathy and describes current research into its effects and benefits.

Notes for the teacher

To prepare for this lesson, visit Empathy Builders and complete the instructions for setting up the game. Download the instructions and policies and print enough pages of role cards for each group of 5-7 people to have one sheet. You will need to cut seven cards from each sheet. You will also need 18 colored blocks per group (most math departments have these) and paper lunch bagsoother bags from which students may draw blocks.


Empathy is a word that is often used in the business context these days. In effetti, ho appena fatto una ricerca su Google per "empathy e affari" e ho notato che c’erano quasi 30 milioni di risultati.

Ma l’empathy non rientra in quella categoria "permalosa" che è più rilevante per le relazioni personali che per le relazioni d’affari?

Sebbene molte persone sembrino ancora sentirsi così, credo che l’empathy sia una delle abilità più cruciali che possiamo possedere per il successo professionale, specialmente come leader. I’m not alone.

Ecco alcuni dei titoli degli articoli che emergono nella prima pagina della ricerca di Google per "empathy e business":

  • L’empathy aziendale è fondamentale per il successo dell’imprenditore
  • Cosa c’entra l’empathy? – Tools of the mind – www. tools of the mind. it ›Leadership skills
  • Empathy in Business: IndulgenceoInvaluable? – Forbes –
  • Empathy in the Workplace – Creative Leadership Center
  • L’empathy aziendale non è un ossimoro: un affare di Harvard.
  • L’unica abilità che manca alla maggior parte dei leader: perché-empathy-è-la-chiave-del-business-s.
  • L’importanza crescente di empathy negli affari – www. economic insights. com

Sebbene ci siano molte ragioni per cui l’empathy è così importante, la ragione principale è abbastanza semplice: in definitiva, tutto negli affari si riduce alle relazioni.

An organization made up of people unable to create and maintain healthy relationships with the end customer will eventually collapse. Conversely, an organization made up of people who are highly effective at creating and maintaining healthy relationships – with internal and external customers – has a huge competitive advantage.

L’empathy è uno degli elementi base di queste relazioni, così cruciale per il successo. To connect with people on a human level, we need to be able to understand the perspectives, emotions and motivations of others.

Fortunatamente, non è necessario essere nati con alti livelli di empathy per eccellere in quest’area. L’empathy è qualcosa che possiamo imparare a sviluppare. By practicing empathic skills, we can change our brains in a way that will allow us to be more empathic in the future.

Formazione sull’empathy

Alcuni degli strumenti che possiamo utilizzare per sviluppare le nostre capacità di empathy includono quanto segue:

  • Try to be really curious about other people as you imagine what could happen in their lives
  • Take some time to think about what we have in common with people and pay more attention rather than focusing on what makes us different
  • During the conversation, try asking more questions and spending more time listening

La formazione alla consapevolezza è anche un potente strumento per sviluppare l’empathy. La ricerca nelle neuroscienze suggerisce che l’insula è un’area del cervello molto importante per l’empathy. Alcuni studi hanno anche dimostrato che i professionisti della consapevolezza di livello intermedio hanno un’insula più spessa rispetto ai controlli abbinati, suggerendo che l’allenamento alla consapevolezza cambia significativamente il cervello in modi che migliorano l’empathy.

Behavioral studies have shown similar results. For example, in a study by Paul Condon and Dave DeSteno of Northeastern University and Gaelle Desbordes of Massachusetts General Hospital, the research team sent a group of people on an eight-week awareness course. They then tested those who had received awareness training against those who had not received awareness training.

Each subject was tested to see how they responded when a woman on crutches, wearing a medical shoe, giving visible and audible pain signals, entered the waiting room with only three chairs. Subject sat in one of the chairs and the other two chairs were occupied by two members of the research team who had no intention of giving up their seats.

Only 16% of the control group gave way to the woman with crutches. However, 50% of the test group members gave up their posts. Lo studio suggerisce che otto settimane di allenamento alla consapevolezza sono sufficienti per aumentare significativamente la nostra capacità di entrare in empathy con l’altra persona.

Since the island is also related to self-awareness, to train this part of the brain, we should try to be more aware of our body during our daily activities and spend time standing still every day, trying to keep our body aware without being. distracted from thinking. Body scans are a great exercise to improve this body awareness.

Per quelli di noi che vorrebbero portare la nostra formazione sull’empathy a un livello ancora più alto, potremmo praticare una mediazione di gentilezza ogni volta che stiamo seduti fermi e aspettiamo un minuto, specialmente durante qualsiasi momento dedicato alla pratica intenzionale di stare fermo.

I enjoy practicing a variety of kindness meditation in public. I take a moment to be aware of my mind and body, letting my mind calm down a bit. Then I look at the person to remember her face, look away (not to think she is obsessed) and send her good wishes and energy of kindness for a few breaths. Depending on how much time I have between the earthly tasks I have to complete, I can choose more people to practice.

This is not only a way to develop the empathy that makes us more successful as leaders and in business, it is a wonderful way to experience a few moments of joy during what would normally be rather mundane, oeven anxiety-producing moments.

Matt Tenney is a social entrepreneur, international speaker and authorServe to be great: leadership lessons from the prison, monastery, and council chamber.

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