How to be polite


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Small businesses often start out as sole proprietors, requiring little or no confusion in the workplace. As your business grows, being able to work well with others is essential to building strong relationships. Being educated in the workplace and following proper workplace etiquette can help managers and employees function well as an individual. Being polite can also help avoid unproductive discussions.

Make a good first impression

One of the benefits of being educated in the workplace is that it can help managers and employees make a good first impression on colleagues and customers. First impressions can set the tone for a relationship, so it’s important to get out on the right foot. Being kind acts as a signal to others that you care, which can make them take better care of you. Simple gestures like saying "please" and "thank you" can go a long way in making a good first impression and establishing solid relationships at work.

Distracting topics

Another way that courtesy can potentially be helpful in the workplace is that it can help with distraction. Misunderstandings in the workplace are inevitable, but misunderstandings combined with rude behavior can escalate into unproductive arguments, ranting or personal attacks. A polite and reasoned discussion can help managers and employees resolve disputes fairly and avoid arguments that can damage the personal relationship.


Even though small business owners are their bosses, networking is an important part of running a successful small business. Small business owners can rely on past relationships for the success of their businesses. For example, an entrepreneur may ask former partners to work for his company or former managers to consider purchasing his company’s products. Being polite can help build good relationships, which can lead to more opportunities for future networking.


While being polite at work can be helpful, you can be too kind. For example, if an employee is too concerned about the feelings of others, he may too easily give in on matters that are important to him and earn a reputation as a push. This can cause co-workers to take advantage of him or make it harder for him to recover and get what he wants, such as better pay or benefits. You can disagree with others and be polite at the same time.

  • Wall Street Journal: Leadership Styles
  • CareerBuilder: Do good employees finish last?
  • CBS News: The 6 Most Common Workplace Etiquette Mistakes
  • BLR: 6 Tips for Relationship Management in the Workplace

Gregory Hamel has been secretary since September 2008 and is the author of three novels. He has a BA in Economics from the St. Olaf College. Hamel runs a blog that focuses on huge open online courses and computer programming.

This article was written by Tami Claytor. Tami Claytor is a label educator, image consultant and owner of Always Appropriate Image and Etiquette Consulting in New York, NY. With over 20 years of experience, Tami specializes in teaching etiquette to individuals, students, businesses and community organizations. Tami has spent decades researching cultures on her extensive travels across five continents and has created seminars on cultural diversity to promote social justice and intercultural awareness. You have a BA in Economics with a major in International Relations from Clark University. She studied at the Ofelia DeVore School of Charm and the Fashion Institute of Technology, where she earned a certificate as an image consultant.

wikiHow marks an article as Reader Approved when it receives enough positive feedback. This article received 23 references and 90% of readers who voted found it helpful, earning reader approval status.

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Being polite can help you establish better relationships with people and even open doors to you on a professional level. It’s also a great way to make other people feel appreciated and comfortable around you. The best part? Courtesy is easy to learn and the more you practice it it will become second nature. If you’re not sure where to start, don’t worry. Below you’ll find simple steps you can take to start being more polite with other people, including friends, family, coworkers, and strangers.

Being polite means being aware of and respecting the feelings of others. TO. We don’t always notice politeness, but we usually notice rudeness or reckless behavior.

This page takes a step back and covers some of the basics for building and maintaining relationships with others. TO. We give examples of the most common behaviors that are considered polite.

Kindness can and will enhance your relationships with others, help build respect and relationships, increase your self-esteem and confidence, and improve your communication skills.

Many of the points on this site may seem obvious (they are common sense in most cases), but too often good social manners are overlooked or forgotten. TO. Take some time to read the following points and think about how being polite and showing good social etiquette can improve your relationships with others.

It’s easy to recognize when people are rude or reckless, but it’s often harder to recognize these qualities in yourself. Pensa attentamente alle impressioni che lasci sugli altri e a come puoi facilmente evitare di essere considerato maleducato o ignorante.

Courtesy advice

For most interactions with others – friends, colleagues, family, clients, everyone – the following may apply (where appropriate)!

Always use common sense and try to act as appropriately as possible, taking into account any cultural differences.

  1. Say hello to people – greet in the right way, look in the eyes and smile naturally, raise your hands or cuddle where appropriate, but say hello, especially your colleagues and other people you see every day. TO. Be approachable. TO. Do not blank people just because you’re having a bad day.
  2. Take some time to have a little conversation – perhaps mention the weather or ask about the other person’s family or talk about something that i in the news. TO. Make an effort to engage in light conversation, show some interest, but don’t overdo it. Stay friendly and positive and receive verbal and non-verbal cues from the other person.
  3. Try to remember things about the other person and comment appropriately – use their spouse’s name, their birthday, any significant events that have occurred (or are about to occur) in their life. TO. Always be mindful of others’ problems and difficult life events.
  4. Usa sempre "per favore" e "grazie".TO. Make sure you thank people for their input or contribution and always include ‘Please’ when asking for something. If someone offers you something, use ‘Yes please‘ or ‘No thank you"
  5. Praise and / or compliments others on their achievements. TO. Praise should be considered sincere – it can be difficult if you are feeling jealous or angry.
  1. At work, be kind and helpful to both your subordinates and your bosses. TO. Respect and recognize the positions, roles and responsibilities of others.
  2. Use the correct language – respect gender, race, religion, political opinion and other potentially controversial or difficult topics. TO. Do not make offensive or potentially offensive comments.
  3. Learn to listen carefully – pay attention to others when they talk – do not get distracted during the conversation and do not interrupt. (See our Listening Skills pages for more information.)
  4. Please respect the time of others.TO. Try to be precise and to the point in your explanations, without being rash.
  5. Be assertive when necessary, but respect the right of others to be assertive. TO. (For more information, see our assertiveness pages.)
  1. Avoid gossip.TO. Try talking about other positive things.
  2. Apologize for your mistakes.TO. If you say or do something that may be considered rude or embarrassing then apologie, but don’t overdo your apologies. (See our page: Sorry | Sorry)
  3. Avoid jargon and vocabulary that may be difficult for others to understand – accurately explain complex ideas or instructions. TO. Don’t be arrogant.
  4. Respectand be prepared to listen to the ideas and opinions of others.
  5. Dress appropriately for the situation.TO. Avoid wearing clothing on public display and watching others wearing revealing clothing. TO. Avoid dressing too casually for the situation. (See our page: Personal Appearance)
  1. Use humor carefully.TO. Try not to be offended and to know the limits of correct language in different situations. (See our page: Developing your sense of humor)
  2. Practice good personal hygiene.TO. Brush and brush your teeth regularly, change clothes, and use deodorant. Avoid strong perfumes, aftershaves or colognes.
  3. Be on time.TO. If you have an appointment at a specific time, make sure you are on time or even a few minutes early. TO. If you are going to be late, please let the other person know as soon as possible. TO. Don’t rely on weak or exaggerated excuses to explain the delay. TO. Respect other people’s time and don’t waste it. (See our page: Time Management for more information.)
  4. Always practice good table manners. When eating near others, avoid strong smelling foods, don’t talk with your mouth full or chew with your mouth open and eat calmly. TO.
  5. Don’t pick your nose or ears, chewing your fingers or biting your nails in public. TO. Also avoid playing with your hair excessively.

Manners cost nothing, but they can make a big difference in how others feel about you or the organization you represent. When you’re polite and show good manners others are more likely to be polite and courteous in return.

You can improve your face-to-face or interpersonal relationships in many different ways – SkillsYouNeed has many pages with detailed advice and discussions on specific topics related to interpersonal skills.


Read on for the skills you need

Learn more about the key communication skills you need to be an effective communicator.

Our eBooks are perfect for anyone who wants to learn or develop their communication skills and are packed with information and easy-to-understand practical exercises.


Do the things you say often seem offensive? Do you find it difficult to get people to respond to your requests? If so, maybe people are percieving that your Englih in’t polite. Find out how to avoid being rude with this great guide!

Be polite in English

Will you let me through …?vGive me…

People do not like being told what to do, so it’s sometimes difficult to get what you want without causing frustration. Replace phrases that sound like commands like "Daj mi gazetę”, z prośbą typu "Czy możesz mi podać gazetę?”

Can you give me five minutes?vGo away

You are very busy at work, but your colleague needs your help … When you are busy and can’t do anything else, just say“Go away” definitely not appropriate. Instead, keep everyone happy by using the phrase “Can you give me five minutes?”

Excuse me.vMove

Tell someone to do it“Move out of the way” is extremely rude and can cause a very bad reaction. Następnym razem, gdy ktoś stanie ci na drodze, powiedzenie "przepraszam” przyniesie pożądany rezultat bez obrażania się!

I’m afraid I can’t do it.vNo.

It can often be difficult to turn down an invitation from a friend. I’m just saying "Nie" it would be considered rude. The next time you have to refuse an invitation, avoid offense by saying, “I’m afraid I can’t do it.”

I would like…vWant…

It is often considered rude to ask for something with words:"Chcę". Rather than, "Chcę kubek kawy", try telling a waiter, “I’d like a cup of coffee, Please”. You’ll get your coffee and a smile, too!


Someone doing something you don’t like, and perhaps being rude? Do you want them to stop? To get the desired result, instead of screaming "Przestań rozmawiać przez telefon w kinie!”, zapytaj ich grzecznie, mówiąc: "Czy mógłbyś nie używać telefonu w kinie?”

Can you keep it please?vWait.

Choosing the right level of courtesy on the phone can make the difference between having a constructive conversation and not talking. If a caller asks to speak with someone else, don’t say, "Czekać". Instead, politely ask, “Can you keep it please?”

Basic tips to keep in mind when speaking English politely

When communicating in Englih, or any language for that matter, it’s important to be polite. Here are some basic tips and words to keep in mind when speaking English politely.


Male: ‘Mr.‘ (or ‘Miter’)

Thi i used when you know the person’s name, but they are older than you and you want to be respectful. Perhaps it’s your girlfriend’s father or your father’s friends. You would say ‘Miter’ and then their last name, so for example: “Mr. Brązowy". If you don’t know their name you can say ‘Sir’.

Female: ‘Mrs.’ or ‘Ms.’

‘Mrs.’ – jak w "Pani. Marrone ”- i usato solo per riferirsi a una donna sposata, e anche in questo caso potrebbe non essere appropriato poiché molte donne oggi scelgono di non cambiare il loro titolo dopo il matrimonio. Sticking to the more general ‘Ms.’ it may be the safest option to use.


When we speak English, we have many ways of saying things, but some are more polite and formal than others. For instance:


"Miłego dnia"

To wszystko są sposoby na powiedzenie "cześć” i "do widzenia” w miejscu pracy lub w bardziej formalnej sytuacji.

Take care of your manners

Always remember your manners! ‘Please’ and ‘thank you’ go a long way when we speak to each other.

How would you talk to your boss? Your partner’s parents? Your best friend? Your colleagues? Your new doctor? He tries to be polite no matter where you are in the world. It’s just a nice thing to do.


Wil is a registrar, teacher, teaching technologist and avid language learner. He’s taught Englih in classrooms and online for nearly 10 years, trained teachers in using classroom and web technology, and written e-learning materials for several major websites. He speaks four languages ​​and is currently looking for another one to start learning.

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In this blog we will teach you 5 ways to be polite and diplomatic when you speak.

If you are too direct when speaking, you may sound aggressive and this can alienate people. This applies to business meetings and negotiations, but also to many other everyday situations. Here are 5 ways to make your English more polite, indirect and diplomatic. Follow these tips and you should feel good when talking to people.

1. Listen and be understanding

If you show others that you listen to them and understand them, they will be more likely to listen to you and accept your opinion. Just don’t talk "Nie zgadzam się“Show them that you listen to them and understand them before you explain your opinion.

You can do this by making statements like:

I understand what you mean but.

I agree up to a point, but

I think we should wait for a better opportunity to come.

Yes, but we may not have this opportunity for a while.

I think we should ask for a 20% discount because that will show them that we are serious.

I understand what you mean, but I think 20% is a little too much. This may discourage them.

2. Avoid negative words: Use negative words instead

People respond to positive sounding words, even when used with negative support.

Do not talk:I think it’s a bad idea.

Talk:I don’t think that’s a good idea.

Let’s choose the attitude of the good cop, bad cop in this negotiation!

I don’t think that’s a good idea. They can see it

3. Say the magic word: sorry

This word can be used in many ways: interrupt, apologize, show that you don’t understand, disagree. It dissipates tension and allows you to start speaking more comfortably.

Sorry, but can I say something here?

Sorry, but I really don’t agree

I’m sorry, but I don’t think it’s an option

4. Use small words to soften your statements

Use fabric softeners to break up negative sentences.

Do not talk:I do not like this

Talk:I really don’t like it, I’m afraid

Do not talk:Can I say something?

Talk:Can I say something here?

Do not talk:I didn’t get it

Talk:Sorry, I didn’t get it right

Improve your confidence in spoken Englishwith our General English course or Individual training in English at our center in London or online.

5. Unikaj stwierdzeń "wskazujących palcem” ze słowem "ty”

He is aggressive and too direct. Try to avoid saying ‘you’ and put the focus on ‘I’ or ‘we"

Do not talk:You do not understand me.

Talk:Maybe I haven’t made myself clear.

Do not talk:You have not explained this point.

Talk:I did not understand this point.

Do not talk:You must give us a better price.

Talk:We are looking for a better price.

Here are our 5 tips for being polite and diplomatic. Try to use them when speaking and you will become a more effective communicator in English.

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Shipped:August 16, 2017

Categories:The ability to communicate

Jeśli zaobserwujesz, w jaki sposób native speakerzy z kimś rozmawiają, zauważysz użycie słów "proszę”, "przepraszam”, "przepraszam”, "dziękuję” i tym podobne. These words are used by people who like to be polite. Kindness is a virtue. Polite and polite people are loved by everyone. Their demands are seriously considered and accepted by those around them.

Making a request means asking someone to do something for you or asking someone to do something for you. Whether your request is accepted or not depends only on the person you are requesting. Therefore, you have to ask so convincingly that the person accepts your request with joy. But how?

Courtesy in the choice of words and phrases is the key to making requests. Użycie słowa "proszę”, a także niektórych czasowników modalnych, takich jak "mógłby” i "would”, może mieć uprzejmy wpływ na prośbę. Ricorda! Anche il tuo tono di voce e il linguaggio del corpo hanno un ruolo quando fai una richiesta da qualcuno.

However, how to apply can vary depending on the situation: formal, informal and semi-formal.

Formal Informal Semi formal
Will you leave …?
Do you think you could …?
I was wondering if it was possible ….
Is there any chance that I can …?
Would it be okay if I …?

Note: You can use formal expressions in semi-formal settings.

The table shows the different expressions for the presentation of the questions in the different contexts: formal, informal and semi-formal. To learn more about expressions with examples, keep reading the post to the end.

Wouldn’t it be nice if a child’s first words were, “Thank you, Mama”? Unfortunately, well-behaved babies are not born; they are trained. Here are some ways other parents have encouraged their children to develop social skills and learn better ways:

Say please and thank you

My children have learned to say please and thank you
simple game. I wrote down the requests we submitted in turn. The request may be to tremble
another person’s hand. Dziecko mówiło: "Austin, czy mógłbyś uścinąć mi dłoń?” If the word
Please has been used, the request must be granted and the child has scored a point. If he
he remembered saying thank you, the boy scored another point. The person with the most points won
game. My children quickly learned to use these words in their daily life.

Close your mouth when food is in your mouth

To remind our children to chew with their mouth
closed, my husband and I created the Olympics at the table. Oceniliśmy i zestawiono "zdarzenia”, takie jak
Chew food and talk with your mouth empty. After a few days of celebration, we distributed tapes and
Congratulations. It acted as a funny reminder.

Don’t interrupt

When my children want to talk to me, when I talk to someone
else or busy doing something, I’ve taught them to put their hand on my arm and quietly wait. act
this teaches my little ones not to stop but it also shows that I am really interested
in what they have to say and want to hear them.

– Evie Lynne Palmer

Knock on the locked door in front of the entrance

We told our young children they had to
we knock before opening the locked bedroom door. In return, we showed them the same courtesy and
knocked on their closed door outside. This equal respect for privacy has worked for our family.

—Mike and Diane Nocks, said Savanna Kaier

Understanding appropriate behavior in exceptional social situations

When a friend’s husband died, I knew hi funeral would be a new experience for my children. To prepare them:

  • Abbiamo parlato di cosa avremmo probabilmente visto al funerale e di cosa avrebbero fact le persone.
  • Nauczyłem ich mówić: "Przepraszam za stratę”, kiedy wyrażali swój smutek wdowie.
  • Advanced role-playing allowed our children to know what to expect in a unique social situation,
    helping them to eliminate the fear of the unknown.

Don’t pick your nose publicznie

"Tutaj, mamo!” – said my 2 year old, proudly handing me the excess.

I gave her a handkerchief. "Kiedy masz boogery, wyrzuć je z tym” – poleciłem.

Sometimes we do nose blowing competitions to see who can get the most out of it
snot. This motivates her to practice blowing her nose.

Keep your hands to yourself

My parents’ favorite phrase when we walked into the store with our mouths full
delikatesów brzmiało: "Włóż ręce do kieszeni”. Ne i derivata un’azione immediata e concreta
from my brothers and me. Now, as a mother of two, I am giving this education to my own children. Even
when they don’t have pockets, the meaning i clear: Items here break easily. Do not touch.

In the last few days (and constantly over the past few centuries) a lot has been said about how people (mostly women) should and shouldn’t talk. Najpierw była senator Kirsten Gillibrand, nieco myląca rada, jak kobieta, która chce być traktowana poważnie, powinna "mówić mniej jak młoda dziewczyna, a bardziej jak młody, aspirujący profesjonalita” (co oznacza, że ​​powinna mówić wprost, oświadczenia deklaratywne) i teraz i ten artykuł z Wall Street newspaperna "werbalnych trójkach”, znanych również jako kwalifikatory, których ludzie używają, aby brzmieć bardziej uprzejmie (czasem zwodniczo) w rozmowie.

Kirsten Gillibrand ostrzega kobiety przed podążaniem za swoją "naturą”

Senator Kirsten Gillibrand, a staunch supporter of women’s rights in the Senate, is …

WSJElizabeth Bernstein pize:

Eksperci językowi mają podręcznikowe nazwy dla tych wyrażeń – "performatywy” lub "kwalifikatory”. Zasadniczo, wzięte w pojedynkę, wyrażają prostą myśl, taką jak "Pizę, aby poknow…” Na początku wydają się nieszkodliwe, formalne, może nawet uprzejme. Ma quando precedono la dichiarazione successiva, spesso segnalano che ci saranno cattive notizie o addirittura disonestà da parte di chi parla.

Przykłady działań performatywnych wahają się od nieszkodliwego "Próbuję tylko to poknow” do zawsze żałosnego "Bez urazy, ale”. Basically, these are word tricks we use to soften our speech and make it sound friendly, thoughtful, thoughtful.

Bernstein says it’s not a gender issue and that men and women are equally guilty of introducing qualifications, but I disagree. Wszystkie anegdotyczne dowody, które przytacza Bernstein, pochodzą od koleżanek (może to być po prostu spowodowane faktem, że użyła swoich przyjaciółek jako przykładów) i – jeśli chodzi o moje własne anegdotyczne dowody – z mojego osobitego doświadczenia wynika, że ​​kobiety znacznie częściej używają "werbalnej koszulki”. più degli uomini, cosa che probabilmente stava facendo la senatrice Gillibrand quando ha consigliato a noi lavoratrici di interrompere i dolci discorsi se volevamo essere presi sul serio.

Although Gillibrand’s advice is somewhat problematic, it still needs to be considered. Culturally and socially, we women are burdened with the expectation that we will always be nice and appreciated – an unfair expectation that can often make it difficult to ask for what you want without being considered a big whore.

Now I’m going to post the Nicki Minaj Pickle Juice rant, because when given the opportunity a person should ALWAYS post a Nicki Minaj Pickle Juice rant:

First, she confronts her mentor Lil ‘Wayne to illustrate the double standards she faces when she’s as assertive as he is:

"Kiedy Wayne wchodzi na plan i mówi: "Nie mów do mnie, kurwa. He makes my fucking music. Get the fuck off your face … Okay. Ale za każdym razem, gdy stawiam nogę i staję w obronie, to i jak: "Oooch. Abbiamo sentito di Nicki Minaj".

Finally, she briefly summarizes how she was viewed negatively for defending herself professionally:

"Kiedy iem asertywna, iem suką. Quando un uomo i assertivo, i lui il capo".

The gendered approach to language and behavior is interesting and complex, but at times it can feel like a lost situation. Sure, a woman is supposed to be a boss like Nicki, she’s supposed to come in and chair a board meeting, or make a deal in the same language the man uses, but what if you were someone who likes to be polite? Can you do it and still be successful?

In his article, Bernstein cites a very specific type of verbal attack that all of us who survive middle school are likely to know. Nazwiemy to atakiem typu "Mówię ci to tylko dlatego, że iem twoim przyjacielem”. È un insulto con il pretesto della preoccupazione, sicuramente un troll troll. "Mówię ci to tylko dlatego, że iem twoim przyjacielem, ale naprawdę powinieneś schudnąć”. "Mówię ci to tylko dlatego, że iem twoim przyjacielem, ale nikt tutaj tak naprawdę cię nie lubi”.

This is false courtesy. This is bullshit. This is bad. It’s not right. But somehow the experts Bernstein cited in his article manage to apply this bizarre falsehood to general courtesy:

"Grzeczność to kolejne słowo oznaczające oszustwo” — mówi James W. Pennebaker, kierownik wydziału psychologii Uniwersytetu Teksańskiego w Austin, który studiuje te zwroty. "Chodzi o to, aby sformalizować relacje społeczne, abyś nie musiał ujawniać swojego prawdziwego ja”.

What if … and I’m from the Midwest, then …knowthese people are gaining strength – by being politei your real me What if you really enjoy being polite and respecting other people? Frankly, I resent the notion that thi could be confused with being fake.

Besides, if your personality i a naturally demanding and selfih one, it’s probably good that you act "deceptively" polite. Powiedz "przepraszam” zamiast "Zejdź mi z drogi”. Be cooperative, be helpful, it takes a village, you know the rest.

It is kindness that makes the world work properly. (The number of conflicts I’ve seen that could have been completely avoided had both parties decided to not be huge assholes to each other are COUNTLESS.) Maybe, rather than women deciding to get less polite (which i not to say that they shouldn’t get more assertive), everyone — men and women — should decide to get MORE polite. Here’s a simple rule to follow: Ask well first. When that doesn’t work, become the bad boss bitch that you know you are and get what you need.


I am all for trying to be polite, but sometimes when you are at work and shit i hitting the fucking fan, you just need things to get DONE. And if you waste time making up words or banging on them, people don’t take your directions seriously. Szczególnie gdy ieś kobietą. Czasami łatwiej i po prostu przejść do sedna. I’m not saying someone has to be offensive, but I’m not going to approach an employee and ask them if they’d mind doing A, B, and C for me; I’ll tell him what I need. Maybe thi in’t what you meant in the article but I’m sort of sick of being told to be polite, regardless of the reasoning involved.